//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of customer relatio...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
174
Konsumentenverhalten
174
Customer satisfaction
139
Kundenzufriedenheit
139
Dienstleistungsqualität
121
Service quality
121
Hotel industry
115
Hotellerie
115
Gastronomie
71
Innovation
71
Restaurant industry
71
Innovation management
44
Innovationsmanagement
44
Brand management
42
Markenführung
42
Emotion
37
Brand image
35
Markenimage
35
Customer service
31
Hospitality industry
31
Kundenservice
31
Gastgewerbe
30
Beschwerdemanagement
26
Complaint management
26
Arbeitsverhalten
25
Work behaviour
25
Customer integration
23
Kundenintegration
23
Satisfaction
23
USA
23
United States
23
Confidence
21
Loyalty
21
Vertrauen
21
Firm performance
19
Unternehmenserfolg
19
Customer value
18
Kundenwert
18
more ...
less ...
Online availability
All
Undetermined
260
Free
2
Type of publication
All
Article
362
Type of publication (narrower categories)
All
Article in journal
362
Aufsatz in Zeitschrift
362
Language
All
English
362
Author
All
Han, Heesup
19
Jang, Soocheong
10
Hyun, Sunghyup Sean
9
Mattila, Anna S.
9
Wong, IpKin Anthony
8
Qu, Hailin
6
Tajeddini, Kayhan
6
Hwang, Jinsoo
5
Kim, Wansoo
5
Ahn, Jiseon
4
Altinay, Levent
4
Busser, James A.
4
Chua, Bee-Lia
4
Gamage, Thilini Chathurika
4
Kallmünzer, Andreas
4
Lee, Choong-Ki
4
Lee, Jin-soo
4
Luu Trong Tuan
4
Perdue, Richard R.
4
Prentice, Catherine
4
Ryu, Kisang
4
Shulga, Lenna V.
4
So, Kevin Kam Fung
4
Song, Hak-jun
4
Tanford, Sarah
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
DiPietro, Robin B.
3
Gao, Yixing
3
Gursoy, Dogan
3
Ha, Jooyeon
3
Hanks, Lydia
3
Im, Jinyoung
3
Kim, Eojina
3
Kim, Jinkyung Jenny
3
Kim, Peter Beomcheol
3
Kim, Taegoo
3
Kim, Woo Gon
3
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of business research : JBR
1,678
Technological forecasting & social change : an international journal
1,555
SpringerLink / Bücher
1,431
Research policy : policy, management and economic studies of science, technology and innovation
1,417
Industrial marketing management : the international journal for industrial and high-tech firms
897
NBER working paper series
880
Journal of banking & finance
850
Working paper / National Bureau of Economic Research, Inc.
760
Technovation : the international journal of technological innovation, entrepreneurship and technology management
746
International journal of innovation management
739
Technology analysis & strategic management
728
International journal of technology management : IJTM
697
NBER Working Paper
690
MPRA Paper
664
Journal of retailing and consumer services
647
Die Bank
645
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
621
IMF Staff Country Reports
595
Journal of open innovation : technology, market, and complexity
561
Springer eBook Collection
539
Discussion paper / Centre for Economic Policy Research
499
Finance research letters
494
Economics of innovation and new technology
469
Europäische Hochschulschriften / 5
464
Strategic Direction
430
Euromoney
427
IMF Working Papers
412
Working paper
409
Discussion paper
405
Industry and innovation
401
International Journal of Bank Marketing
400
Applied economics
376
The service industries journal
374
IEEE transactions on engineering management : EM
373
The journal of business & industrial marketing
360
ZEW Discussion Papers
350
Management science : journal of the Institute for Operations Research and the Management Sciences
349
Innovation: organization & management : IOM
344
IZA Discussion Papers
336
more ...
less ...
Source
All
ECONIS (ZBW)
362
Showing
1
-
10
of
362
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effects of resource orchestration, strategic information exchange capabilities, and digital orientation on
innovation
and performance of hotel supply chains
Tajeddini, Kayhan
;
Hussain, Matloub
;
Gamage, Thilini …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457841
Saved in:
2
Antecedents, mediation effects and outcomes of hotel eco-
innovation
practice
Wang, Yajun
;
Font, Xavier
;
Liu, Jingyan
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241389
Saved in:
3
Becoming an ambidextrous hotel : the role of customer orientation
Tang, Ta-wei
- In:
International journal of hospitality management
39
(
2014
),
pp. 1-10
Persistent link: https://www.econbiz.de/10010389452
Saved in:
4
Developing creative service ideas through hotel customer engagement for open
innovation
: focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
5
Knowledge-based resources and
innovation
in the hotel industry
Nieves, Julia
;
Quitana, Agustín
;
Osorio, Javier
- In:
International journal of hospitality management
38
(
2014
),
pp. 65-73
Persistent link: https://www.econbiz.de/10010364577
Saved in:
6
Fostering absorptive capacity and facilitating
innovation
in hospitality organizations through empowering leadership
Lim, SangGon
;
Ok, Chihyung
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495015
Saved in:
7
Supplier innovativeness in supply chain
integration
and sustainable performance in the hotel industry
Espino-Rodríguez, Tomás F.
;
Taha, Mahmoud Gebril
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266164
Saved in:
8
Enhancing business performance of hotels : the role of
innovation
and customer orientation
Grissemann, Ursula
;
Plank, Andreas
;
Brunner-Sperdin, …
- In:
International journal of hospitality management
33
(
2013
),
pp. 347-356
Persistent link: https://www.econbiz.de/10009746346
Saved in:
9
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
10
The long road to adaptation : micro and small hospitality firms after the GFC
Sakellarios, Nikolaos
;
Alonso, Abel Duarte
;
Seng Kiat Kok
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209266
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->