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Effect of employee incivility on customer retaliation through psychological contract breach : the moderating role of moral identity
Bavik, Ali; Bavik, Yuen Lam - In: International journal of hospitality management 50 (2015), pp. 66-76
Persistent link: https://www.econbiz.de/10011387974
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Digital identity and the construction of distinctiveness by American wineries
Skilton, Paul F.; Hammond, Rhonda; Marlowe, Byron - In: International journal of hospitality management 84 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012146210
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Negative workplace gossip and service outcomes : an explanation from social identity theory
Ye, Yijiao; Zhu, Hong; Deng, Xincai; Mu, Zhirong - In: International journal of hospitality management 82 (2019), pp. 159-168
Persistent link: https://www.econbiz.de/10012121410
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High performance work systems and organizational service performance : the roles of different organizational climates
Lin, Yi-Ting; Liu, Nien-Chi - In: International journal of hospitality management 55 (2016), pp. 118-128
Persistent link: https://www.econbiz.de/10011497986
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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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The effects of job and personal resources on hotel employees' work engagement
Karatepe, Osman M.; Olugbade, Olusegun A. - In: International journal of hospitality management 28 (2009) 4, pp. 504-512
Persistent link: https://www.econbiz.de/10003875548
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Individual differences in self-attributed motives for tipping : antecedents, consequences, and implications
Lynn, Michael - In: International journal of hospitality management 28 (2009) 3, pp. 432-438
Persistent link: https://www.econbiz.de/10003855830
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The influence of family tradition and psychological traits on entrepreneurial intention
Altinay, Levent; Madanoglu, Melih; Daniele, Roberto; … - In: International journal of hospitality management 31 (2012) 2, pp. 489-499
Persistent link: https://www.econbiz.de/10009503293
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Editorial: Lifestyle hotels : consistency and uniformity vs. individuality and personalization
Pizam, Abraham - In: International journal of hospitality management 46 (2015), pp. 213-214
Persistent link: https://www.econbiz.de/10011301961
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Self-selection and alcohol consumption
Borchgrevink, Carl P.; Borchgrevink, Henrik C. - In: International journal of hospitality management 33 (2013), pp. 389-396
Persistent link: https://www.econbiz.de/10009746341