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~isPartOf:"International journal of hospitality management"
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Service quality
403
Dienstleistungsqualität
402
Customer satisfaction
212
Kundenzufriedenheit
212
Consumer behaviour
193
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193
Hotel industry
132
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Han, Heesup
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Torres, Edwin N.
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Wang, Xingyu
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International journal of hospitality management
Auditing : a journal of practice & theory
447
Journal of retailing and consumer services
343
The service industries journal
296
Journal of business research : JBR
278
Managerial auditing journal
270
The accounting review : a publication of the American Accounting Association
240
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
227
International journal of auditing : IJA
214
The journal of services marketing
210
NBER working paper series
202
Working paper / National Bureau of Economic Research, Inc.
200
Accounting horizons : a quarterly publication of the American Accounting Association
196
NBER Working Paper
180
International journal of contemporary hospitality management
162
Cogent business & management
159
WPg : Kompetenz schafft Vertrauen
144
Services marketing quarterly
141
Journal of hospitality marketing & management
140
Journal of air transport management
138
Journal of accounting and public policy
134
The TQM journal : the international review of organizational improvement
133
Journal of travel and tourism marketing
123
SpringerLink / Bücher
121
Tourism management : research, policies, practice
121
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
120
International journal of quality & reliability management
113
International journal of quality and service sciences
113
Service business
110
IMF Staff Country Reports
109
International journal of productivity and quality management : IJPQM
108
International journal of services and operations management
104
Journal of business ethics : JOBE
104
Journal of service research : JSR
103
Health care management review : HCM review
101
Management science : journal of the Institute for Operations Research and the Management Sciences
99
European research studies
97
Total quality management & business excellence
97
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
96
International journal of business information systems : IJBIS
95
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ECONIS (ZBW)
409
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1
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Pizam, Abraham
;
Ozturk, Ahmet Bulent
;
Hacikara, Ahmet
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457836
Saved in:
2
Cyber alarm : determining the impacts of hotel's data breach messages
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
International journal of hospitality management
82
(
2019
),
pp. 326-334
Persistent link: https://www.econbiz.de/10012121862
Saved in:
3
The blockchain technology and the scope of its application in hospitality operations
Filimonau, Viachaslau
;
Naumova, Elena
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241933
Saved in:
4
Impact of hotel information security on system reliability
Kim, Hong-bumm
;
Lee, Dong-soo
;
Ham, Sunny
- In:
International journal of hospitality management
35
(
2013
),
pp. 369-379
Persistent link: https://www.econbiz.de/10010225765
Saved in:
5
The dark side of artificial intelligence in service : the "watching-eye" effect and privacy concerns
Hu, Yaou
;
Min, Hyounae
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310668
Saved in:
6
The influence of firm characteristics on earnings quality
Parte-Esteban, Laura
;
Ferrer García, Cristina
- In:
International journal of hospitality management
42
(
2014
),
pp. 50-60
Persistent link: https://www.econbiz.de/10010410801
Saved in:
7
Business strategies and financial reporting complexity in hospitality firms
Poretti, Cédric
;
Jérôme, Tiphaine
;
Heo, Cindy Yoonjoung
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310663
Saved in:
8
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
9
The effects of tipping policies on customer satisfaction : a test from the cruise industry
Lynn, Michael
;
Kwortnik, Robert J.
- In:
International journal of hospitality management
51
(
2015
),
pp. 15-18
Persistent link: https://www.econbiz.de/10011413939
Saved in:
10
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
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