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Improvising resilience : the unfolding of resilient leadership in COVID-19 times
Lombardi, Sara; Cunha, Miguel Pina e; Giustiniano, Luca - In: International journal of hospitality management 95 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012547975
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COVID-19 impacts, coping strategies, and management reflection : a lodging industry case
Smart, Kaleb; Ma, Emily; Qu, Hailin; Ding, Li - In: International journal of hospitality management 94 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012495063
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From complexity to evolution : mapping resilience management practices in the hospitality industry during the COVID-19 crisis
El-Said, Osman Ahmed; Smith, Michael; Al-Yafaei, Yasser; … - In: International journal of hospitality management 110 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014310659
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Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19
Liu, Bingjie; Wen, Han; Okumus, Fevzi - In: International journal of hospitality management 111 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014311472
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The antecedents of family firms' resilience to crisis in hospitality and tourism
Memili, Esra; Fang, Hanqing; Koç, Burcu - In: International journal of hospitality management 113 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014325600
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Handling counterproductive behavior caused by customer misbehavior during a pandemic : integrating personal and organizational perspectives
Tan Vo Thanh; Nguyen Phong Nguyen; Le Phuong Thi Ngo; … - In: International journal of hospitality management 107 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10014227659
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Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F.; Wang, Xingyu; Madera, Juan M.; … - In: International journal of hospitality management 93 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012435921
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The COVID-19 pandemic and organisational commitment of senior hotel managers
Filimonau, Viachaslau; Derqui, Belen; Matute, Jorge - In: International journal of hospitality management 91 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012389394
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Philanthropic giving of China's hotel firms : the roles of state ownership, corporate misconduct and executive remuneration
Miao, Yaqiong; Chen, Ming-Hsiang; Su, Ching-Hui; Chen, … - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547713
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Antecedents and consequences of travelers' trust towards personalized travel recommendations offered by ChatGPT
Ali, Faizan; Yasar, Buket; Ali, Laiba; Dogan, Seden - In: International journal of hospitality management 114 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014440010