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~isPartOf:"International journal of hospitality management"
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Beziehungsmarketing
299
Relationship marketing
299
Consumer behaviour
177
Konsumentenverhalten
177
Customer satisfaction
146
Kundenzufriedenheit
146
Dienstleistungsqualität
130
Service quality
130
Hotel industry
94
Hotellerie
94
Gastronomie
65
Restaurant industry
65
Brand management
42
Markenführung
42
Emotion
39
Brand image
37
Markenimage
37
Customer service
33
Kundenservice
33
Beschwerdemanagement
28
Complaint management
28
Satisfaction
23
Customer integration
22
Kundenintegration
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USA
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United States
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Arbeitsverhalten
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Confidence
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Hospitality industry
21
Loyalty
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Vertrauen
21
Work behaviour
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Customer value
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Gastgewerbe
20
Kundenwert
20
Tourism employees
20
Tourismusberufe
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Arbeitszufriedenheit
18
Job satisfaction
18
Hospital
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Han, Heesup
17
Jang, Soocheong
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10
Hyun, Sunghyup Sean
9
Wong, IpKin Anthony
7
Qu, Hailin
6
Kim, Wansoo
5
Ahn, Jiseon
4
Busser, James A.
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Hwang, Jinsoo
4
Kim, Woo Gon
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Lee, Choong-Ki
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Prentice, Catherine
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Ryu, Kisang
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Shulga, Lenna V.
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So, Kevin Kam Fung
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Song, Hak-jun
4
Tanford, Sarah
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
DiPietro, Robin B.
3
Gao, Yixing
3
Ha, Jooyeon
3
Hanks, Lydia
3
Im, Jinyoung
3
Lai, Ivan K. W.
3
Lee, Jin-soo
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Lu, Lu
3
Raab, Carola
3
Tajeddini, Kayhan
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Tang, Liang
3
Wei, Wei
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Wu, Shwu-ing
3
Xu, Xun
3
Zhao, Xinyuan
3
Assaf, A. Georges
2
Bonfanti, Angelo
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International journal of hospitality management
Journal of business research : JBR
728
Journal of retailing and consumer services
592
Industrial marketing management : the international journal for industrial and high-tech firms
448
SpringerLink / Bücher
291
The journal of services marketing
228
The journal of business & industrial marketing
221
The service industries journal
192
MPRA Paper
181
Journal of strategic marketing
177
Journal of the Academy of Marketing Science
177
International journal of electronic customer relationship management : IJECRM
144
Tourism management : research, policies, practice
133
International journal of contemporary hospitality management
129
Journal of marketing
126
Journal of travel and tourism marketing
119
Journal of hospitality marketing & management
118
Journal of service research : JSR
118
European Journal of Marketing
115
Cogent business & management
114
Journal of Business & Industrial Marketing
114
Journal of service management
113
The journal of product & brand management
112
The journal of brand management : an international journal
111
Journal of retailing
110
Asia Pacific journal of marketing and logistics
109
Marketing intelligence & planning
109
IZA Discussion Papers
106
Psychology & marketing
105
Gabler Edition Wissenschaft
102
European journal of marketing : EJM
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
101
Services marketing quarterly
94
Technological forecasting & social change : an international journal
93
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
89
Journal of business ethics : JOBE
87
Discussion paper series / IZA
86
Service business
86
Journal of marketing management : MM
85
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ECONIS (ZBW)
310
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310
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1
Contingent effects of close relationships with suppliers upon independent restaurant product development : a social capital perspective
Cho, Meehee
;
Bonn, Mark Andrew
;
Giunipero, Larry
; …
- In:
International journal of hospitality management
67
(
2017
),
pp. 154-162
Persistent link: https://www.econbiz.de/10011785186
Saved in:
2
Determinants of hotels and restaurants entrepreneurship : a study using GEM data
Ramos-Rodríguez, Antonio Rafael
;
Medina-Garrido, José …
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 579-587
Persistent link: https://www.econbiz.de/10009503264
Saved in:
3
Promoting entrepreneurial orientation through the accumulation of social capital, and knowledge management
Liu, Chih-Hsing
;
Lee, Tingko
- In:
International journal of hospitality management
46
(
2015
),
pp. 138-150
Persistent link: https://www.econbiz.de/10011301979
Saved in:
4
Making innovation happen through building social capital and scanning environment
Tang, Ta-Wei
- In:
International journal of hospitality management
56
(
2016
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011520944
Saved in:
5
How does social capital influence the hospitality firm's financial performance? : the moderating role of entrepreneurial activities
Dai, Weiqi
;
Mao, Zhenxing
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 42-55
Persistent link: https://www.econbiz.de/10011413942
Saved in:
6
The effects of psychological capital, social capital, and human capital on hotel employees' occupational stress and turnover intention
Li, Zhiyong
;
Yu, Zhicheng
;
Huang, Songshan
;
Zhou, Jingyan
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013198509
Saved in:
7
The respected manager… the organisational social capital developer
Brien, Anthony
;
Smallman, Clive
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 639-647
Persistent link: https://www.econbiz.de/10009130551
Saved in:
8
Sensing the virus : how social capital enhances hoteliers' ability to cope with COVID-19
Visentin, Marco
;
Silveira Reis, Rosana
;
Cappiello, Giuseppe
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012494995
Saved in:
9
Determinants of radical innovation in clustered firms of the hospitality and tourism industry
García-Villaverde, Pedro M.
;
Elche, Dioni
; …
- In:
International journal of hospitality management
61
(
2017
),
pp. 45-58
Persistent link: https://www.econbiz.de/10011645931
Saved in:
10
Supervisory mentoring and newcomer innovation performance in the hospitality industry
Uen, Jin Feng
;
Chang, Han-Cheng
;
McConville, David
; …
- In:
International journal of hospitality management
73
(
2018
),
pp. 93-101
Persistent link: https://www.econbiz.de/10011886696
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