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~isPartOf:"International journal of hospitality management"
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International journal of hospitality management
International journal of production economics
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International Journal of Social Economics
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International review of economics & finance : IREF
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International review of financial analysis
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The journal of corporate finance : contracting, governance and organization
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Examining the influence of linguistic characteristics of online managerial response on return customers' change in satisfaction with hotels
Xu, Xun
;
Zhao, Yabing
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185251
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Predicting overall customer satisfaction : big data evidence from hotel online textual reviews
Zhao, Yabing
;
Xu, Xun
;
Wang, Mingshu
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 111-121
Persistent link: https://www.econbiz.de/10011981838
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