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Trade-offs in managing commercial consumer returns for online apparel retail
Leeuw, Sander de; Minguela-Rata, Beatriz; Sabet, Ehsan; … - In: International journal of operations & production … 36 (2016) 6, pp. 710-731
Persistent link: https://www.econbiz.de/10011530584
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Critical success factors for B2B e-commerce use within the UK NHS pharmaceutical supply chain
Cullen, Andrea J.; Taylor, Margaret - In: International journal of operations & production … 29 (2009) 11, pp. 1156-1185
Persistent link: https://www.econbiz.de/10009523732
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Investigating the impact of e-business applications on supply chain collaboration in the German automotive industry
Wiengarten, Frank; Humphreys, Paul; McKittrick, Alan; … - In: International journal of operations & production … 33 (2013) 1, pp. 25-48
Persistent link: https://www.econbiz.de/10009722469
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The role of E-quality within the consumer dexision making process
Wen, Chao; Prybutok, Victor R.; Blankson, Charles; … - In: International journal of operations & production … 34 (2014) 12, pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
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Measurement scales for technology-generated customer contact
Rudran, Raghunath; Kumar, J. Ajith - In: International journal of operations & production … 37 (2017) 5, pp. 534-556
Persistent link: https://www.econbiz.de/10011661472
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Service quality scales in online retail : methodological issues
Kalia, Prateek - In: International journal of operations & production … 37 (2017) 5, pp. 630-663
Persistent link: https://www.econbiz.de/10011661487
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The impact of e-business on capital productivity : an analysis of the UK telecommunications sector
Martinez-Caro, Eva; Cegarra-Navarro, Juan Gabriel - In: International journal of operations & production … 30 (2010) 5/6, pp. 488-507
Persistent link: https://www.econbiz.de/10003989966
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Evolutionary patterns in e-business strategy
Caniato, Federico; Cagliano, Raffaella; Kalchschmidt, Matteo - In: International journal of operations & production … 29 (2009) 9, pp. 921-945
Persistent link: https://www.econbiz.de/10009523748
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E-procurement quality from an internal customer perspective : construct development, refinement, and replication using a mixed-methods approach
Brandon-Jones, Alistair - In: International journal of operations & production … 37 (2017) 12, pp. 1741-1772
Persistent link: https://www.econbiz.de/10011814723
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Supply chain evolution : theory, concepts and science
MacCarthy, Bart; Blome, Constantin; Olhager, Jan; Srai, … - In: International journal of operations & production … 36 (2016) 12, pp. 1696-1718
Persistent link: https://www.econbiz.de/10011641876