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DCHS case study : 3rd-party logistics ; advanced services to gain a competitive advantage
Zhuang, Hejun; Zhao, Xiande; Yeung, Jeff Hoi Yan; Zeng, Bin - In: International operations management : lessons in global …, (pp. 231-246). 2011
Persistent link: https://www.econbiz.de/10009384916
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GREE case study : China goes abroad too
Ye, Fei; Xuejun, Xu; Zhao, Xiande; Wei, Zhiqiang - In: International operations management : lessons in global …, (pp. 179-193). 2011
Persistent link: https://www.econbiz.de/10009384927
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The impact of power and relationship commitment on customer integration : a replication and extension
Zhang, Min; Zhao, Xiande; Huo, Baofeng; Flynn, Barbara … - In: International journal of physical distribution and … 52 (2022) 3, pp. 238-260
Persistent link: https://www.econbiz.de/10013173429
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Digitalization and third-party logistics performance : exploring the roles of customer collaboration and government support
Zhou, Haidi; Wang, Qiang; Wang, Liang; Zhao, Xiande; … - In: International journal of physical distribution and … 53 (2023) 4, pp. 467-488
Persistent link: https://www.econbiz.de/10014311054
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Number 6 - Quality management initiatives in the banking industry: A meta analysis of Hong Kong and the UK
Li, Eldon Y.; Zhao, Xiande; Lee, Tien-sheng - In: International journal of quality & reliability management 18 (2001) 6-7, pp. 570-583
Persistent link: https://www.econbiz.de/10006378824
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An application of quality function deployment to improve the quality of teaching
Lam, Kokin; Zhao, Xiande - In: International journal of quality & reliability management 15 (1998) 4-5, pp. 389-413
Persistent link: https://www.econbiz.de/10006392699
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Assessing quality management in China with MBNQA criteria
Lau, R.S.M.; Zhao, Xiande; Xiao, Ming - In: International journal of quality & reliability management 21 (2004) 6-7, pp. 699-713
Persistent link: https://www.econbiz.de/10006365068
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Assessing quality management in China with MBNQA criteria
Lau, R.S.M.; Zhao, Xiande; Xiao, Ming - In: International journal of quality & reliability management 21 (2004) 7, pp. 699-713
Persistent link: https://www.econbiz.de/10006365183
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Modeling repurchase frequency and customer satisfaction for fast food outlets
Law, Agnes K.Y.; Hui, Y.V.; Zhao, Xiande - In: International journal of quality & reliability management 21 (2004) 4-5, pp. 545-563
Persistent link: https://www.econbiz.de/10006365729
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Modeling repurchase frequency and customer satisfaction for fast food outlets
Law, Agnes K.Y.; Hui, Y.V.; Zhao, Xiande - In: International journal of quality & reliability management 21 (2004) 5, pp. 545-563
Persistent link: https://www.econbiz.de/10006365917