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~isPartOf:"International journal of production economics"
~isPartOf:"Journal of service management"
~subject:"Dienstleistungssektor"
~subject:"Innovationsmanagement"
~subject:"Lieferkette"
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Dienstleistungssektor
Innovationsmanagement
Lieferkette
Dienstleistung
78
Services
78
Service industry
40
Dienstleistungsqualität
29
Service quality
29
Innovation
26
Service innovation
19
Beziehungsmarketing
15
Relationship marketing
15
Customer integration
13
Innovation management
13
Kundenintegration
13
Betriebliche Wertschöpfung
12
Value creation
12
Service
11
Business services
10
Customer satisfaction
10
Dienstleistungsmanagement
10
Kundenzufriedenheit
10
Service management
10
Unternehmensdienstleistung
10
New product development
9
Produktentwicklung
9
Dienstleistungsinnovation
8
Bundling strategy
7
Customer service
7
Kundenservice
7
Leistungsbündel
7
Theorie
7
Theory
7
Consumer behaviour
6
Customer experience
6
Forschung
6
Konsumentenverhalten
6
Research
6
Service-Dominant Logic
6
Service-dominant logic
6
Business network
5
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Article
44
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47
Aufsatz in Zeitschrift
47
Collection of articles of several authors
3
Sammelwerk
3
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English
47
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Edvardsson, Bo
5
Jaakkola, Elina
4
McColl-Kennedy, Janet R.
3
Witell, Lars
3
Bowen, David E.
2
Chase, Richard B.
2
Cheung, Lilliemay
2
Chiu, Anthony
2
Disney, Stephen M.
2
Lim, Ming K.
2
Lun, Y. H. Venus
2
Meiren, Thomas
2
Naim, Mohamed
2
Odekerken-Schröder, Gaby
2
Parasuraman, A.
2
Quaddus, Mohammed
2
Schäfer, Adrienne
2
Tseng, Minglang
2
Verleye, Katrien
2
Voss, Christopher A.
2
Wu, Kuo-Jui
2
Zhao, Xiande
2
Aal, Kotaiba
1
Ageron, B.
1
Alam, Intekhab Ian
1
Andreassen, Tor Wallin
1
Avinadav, Tal
1
Bateson, John E. G.
1
Batista, Luciano
1
Beltagui, Ahmad
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Brady, Michael K.
1
Brown, Stephen Walter
1
Burton, Jamie
1
Calabrese, Armando
1
Candi, Marina
1
Chae, Bongsug Kevin
1
Chen, Anlan
1
Chernonog, Tatyana
1
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International journal of production economics
Journal of service management
The service industries journal
38
Journal of business research : JBR
32
The journal of services marketing
29
SpringerLink / Bücher
27
Journal of service research : JSR
22
Journal of service research
17
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
The journal of business & industrial marketing
15
International journal of services technology and management
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
European review of service economics and management
11
Journal of retailing and consumer services
11
Schriften zum Produktionsmanagement
11
Services marketing quarterly
11
Service business
10
International journal of hospitality management
9
International journal of quality and service sciences
9
Springer eBook Collection
8
The handbook of innovation and services : a multi-disciplinary perspective
8
International journal of innovation management
7
International journal of production research
7
International journal of services and operations management
7
Research
7
Service science, management and engineering : education for the 21st Century
7
Forum Dienstleistungsmanagement
6
Journal of service theory and practice
6
Consultancy and innovation : the business service revolution in Europe
5
European journal of marketing : EJM
5
International journal of contemporary hospitality management
5
International journal of services and operations management : IJSOM
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
5
Managing service quality : MSQ ; an international journal
5
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
5
Production and operations management : an international journal of the Production and Operations Management Society
5
Services science : fundamentals, challenges and future developments
5
Springer eBook Collection / Business and Economics
5
The Oxford handbook of professional service firms
5
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ECONIS (ZBW)
47
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1
Special issue on "innovative
service
and manufacturing design"
Lun, Y. H. Venus
;
Quaddus, Mohammed
;
Naim, Mohamed
; …
- In:
International journal of production economics
171
(
2016
),
pp. 163-164
Persistent link: https://www.econbiz.de/10011437285
Saved in:
2
Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min
;
Zhao, Xiande
;
Voss, Christopher A.
;
Zhu, Guilong
- In:
International journal of production economics
171
(
2016
),
pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
Saved in:
3
Special issue: Innovative
service
and manufacturing design
Lun, Y. H. Venus
(
ed.
);
Quaddus, Mohammed
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011437407
Saved in:
4
Linking
service
design to value creation and
service
research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
5
Reflections on context in
service
research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
6
Reprint of:
Service
innovation in sustainable product
service
systems : mproving performance under linguistic preferences
Tseng, Minglang
;
Wu, Kuo-Jui
;
Chiu, Anthony
;
Lim, Ming K.
; …
- In:
International journal of production economics
217
(
2019
),
pp. 159-170
Persistent link: https://www.econbiz.de/10012129247
Saved in:
7
Does one size fit all? : new
service
development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
8
The influence of platform
service
innovation on value co-creation activities and the network effect
Fu, Wenhui
;
Wang, Qiang
;
Zhao, Xiande
- In:
Journal of service management
28
(
2017
)
2
,
pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
Saved in:
9
To give or not to give professional services to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
10
Productization of knowledge-intensive services : enabling knowledge sharing and cross-unit collaboration
Valtakoski, Aku
;
Järvi, Katriina
- In:
Journal of service management
27
(
2016
)
3
,
pp. 360-390
Persistent link: https://www.econbiz.de/10011583579
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