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Circulation of autonomous agents in production and service networks
Gallay, Olivier; Hongler, Max-Olivier - In: International journal of production economics 120 (2009) 2, pp. 378-388
Persistent link: https://www.econbiz.de/10003888402
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Offshore outsourcing of services : an evolutionary perspective
Tate, Wendy L.; Ellram, Lisa M.; Bals, Lydia; Hartmann, Evi - In: International journal of production economics 120 (2009) 2, pp. 512-524
Persistent link: https://www.econbiz.de/10003888475
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RFID benefits, costs, and possibilities : the economical analysis of RFID deployment in a cruise corporation global service supply chain
Véronneau, Simon; Roy, Jacques - In: International journal of production economics 122 (2009) 2, pp. 692-702
Persistent link: https://www.econbiz.de/10003918111
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Perceived justice of service recovery strategies : impact on customer satisfaction and quality relationship
Vázquez Casielles, Rodolfo; Álvarez, Leticia Suárez; … - In: Psychology & marketing 27 (2010) 5, pp. 487-509
Persistent link: https://www.econbiz.de/10003972422
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When is RFID right for your service?
Ferrer, Geraldo; Dew, Nicholas; Apte, Uday M. - In: International journal of production economics 124 (2010) 2, pp. 414-425
Persistent link: https://www.econbiz.de/10003958961
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An analysis study on service-oriented manufacturing strategies
Zhen, Lu - In: International journal of production economics 139 (2012) 1, pp. 220-228
Persistent link: https://www.econbiz.de/10009572684
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The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.; Jayaram, Jayanth; Xu, Kefeng - In: International journal of production economics 138 (2012) 1, pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
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A decision method for supplier selection in multi-service outsourcing
Feng, Bo; Fan, Zhi-ping; Li, Yanzhi - In: International journal of production economics 132 (2011) 2, pp. 240-250
Persistent link: https://www.econbiz.de/10009238816
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Consumer (goal) satisfaction : a means-ends chain approach
Orsingher, Chiara; Marzocchi, Gian Luca; Valentini, Sara - In: Psychology & marketing 28 (2011) 7, pp. 730-748
Persistent link: https://www.econbiz.de/10009241988
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An evolutionary framework for service innovation : insights of complexity theory for service science
Chae, Bongsug Kevin - In: International journal of production economics 135 (2011) 2, pp. 813-822
Persistent link: https://www.econbiz.de/10009490272