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Exploring the epistemological origins of Shewhart's and Deming's theory of quality : influences from C. I. Lewis' conceptualistic pragmatism
Mauléon, Christina; Bergman, Bo - In: International journal of quality and service sciences 1 (2009) 2, pp. 160-171
Persistent link: https://www.econbiz.de/10003915365
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Quality management systems and value creation
Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
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Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena; Pettersen, Jostein; Elg, Mattias; … - In: International journal of quality and service sciences 2 (2010) 2, pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
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Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo; Gustafsson, Anders; Roos, Lars-Uno - In: International journal of quality and service sciences 2 (2010) 2, pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
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Quality management in research and development
Kumar, Vinod; Kim, Dong Young; Kumar, Uma - In: International journal of quality and service sciences 4 (2012) 2, pp. 156-174
Persistent link: https://www.econbiz.de/10009573203
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Using E-S-QUAL to measure internet service quality of e-commerce web sites in Greece
Santouridis, Ilias; Trivellas, Panagiotis; Tsimonis, … - In: International journal of quality and service sciences 4 (2012) 1, pp. 86-98
Persistent link: https://www.econbiz.de/10009552347
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A health-related quality management approach to evaluating health promotion acitvities
Bäckström, Ingela; Ericksson, Lina; Lagrosen, Yvonne - In: International journal of quality and service sciences 4 (2012) 1, pp. 76-85
Persistent link: https://www.econbiz.de/10009552359
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Quality management in hotels in the Basque country
Alvarez, M. Jesús; Jaca, Carmen; Viles, Elisabeth; … - In: International journal of quality and service sciences 4 (2012) 1, pp. 51-60
Persistent link: https://www.econbiz.de/10009552387
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Putting appreciative design into practice : a case study of a course evaluation and design process
Lilja, Johan; Richardsson, Daniel - In: International journal of quality and service sciences 4 (2012) 1, pp. 4-15
Persistent link: https://www.econbiz.de/10009552411
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Comprehensive quality assessment of Czech higher education institutions
Nenadál, Jaroslav - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 138-151
Persistent link: https://www.econbiz.de/10011400388