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~isPartOf:"International journal of quality and service sciences"
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Customer satisfaction
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International journal of quality and service sciences
International journal of shipping and transport logistics : IJSTL
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Asia Pacific journal of marketing and logistics
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Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Vietnam's socio-economic development : a social science review
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Service quality and customer satisfaction in liner shipping
Yuen, Kum Fai
;
Vinh Van Thai
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 170-183
Persistent link: https://www.econbiz.de/10011400404
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