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Towards co-creation of service research projects : a method for learning in networks
Halonen, Minna; Kallio, Katri; Saari, Eveliina - In: International journal of quality and service sciences 2 (2010) 1, pp. 128-145
Persistent link: https://www.econbiz.de/10003969076
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Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko; Nenonen, Suvi - In: International journal of quality and service sciences 5 (2013) 2, pp. 155-170
Persistent link: https://www.econbiz.de/10009768460
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Issues of delivering quality customer service in a higher education environment
Vauterin, Johanna Julia; Linnanen, Lassi; Marttila, Esa - In: International journal of quality and service sciences 3 (2011) 2, pp. 181-198
Persistent link: https://www.econbiz.de/10009299626
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Value creation in international higher education: the role of boundary spanning in university-industry collaboration
Vauterin, Johanna Julia; Linnanen, Lassi; Marttila, Esa - In: International journal of quality and service sciences 4 (2012) 3, pp. 283-298
Persistent link: https://www.econbiz.de/10009655246
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Expansive learning in a service system : insights from a study of car-service advisors
Wägar, Karolina - In: International journal of quality and service sciences 3 (2011) 1, pp. 13-38
Persistent link: https://www.econbiz.de/10009012262
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Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko; Nenonen, Suvi - In: International journal of quality and service sciences 5 (2013) 2, pp. 155-170
Persistent link: https://www.econbiz.de/10010160048