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~isPartOf:"International journal of quality and service sciences"
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Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
35
Service quality
35
Customer satisfaction
15
Kundenzufriedenheit
15
Schweden
10
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5
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16
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86
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Bäckström, Ingela
5
Lilja, Johan
5
Rönnbäck, Åsa
5
Eriksson, Henrik
3
Lagrosen, Yvonne
3
Palm, Klas
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Richardsson, Daniel
3
Tóth, Zsuzsanna Eszter
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Witell, Lars
3
Dahlgaard, Jens Jörn
2
Dahlgaard-Park, Su Mi
2
Elg, Mattias
2
Enquist, Bo
2
Gremyr, Ida
2
Heriyati, Pantri
2
Ingelsson, Pernilla
2
Jónás, Tamás
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Lagrosen, Stefan
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Rafikul Islam
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Raharjo, Hendry
2
Selim Ahmed
2
Yadav, Neeraj
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Abdi, Adel
1
Abdirad, Maryam
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Ahmad, Khaliq
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Ahmed, Selim
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Al-Ma'aitah, Noor
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Al-hwameil, Tahani
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Albuquerque, António
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Andor, György
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Anninos, Loukas N.
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Anttila, Juhani
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Araujo, Claudia
1
Astrini, Nidya Judhi
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International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
544
International journal of productivity and quality management : IJPQM
504
The TQM journal : the international review of organizational improvement
424
International journal of quality & reliability management
418
The TQM Magazine
408
International journal of production research
376
Total quality management & business excellence
255
International journal of production economics
220
Malaysian journal of economic studies
205
International journal of six sigma and competitive advantage : IJSSCA
187
International Journal of Quality & Reliability Management
177
Quality management journal : QMJ
177
SpringerLink / Bücher
155
Kajian ekonomi Malaysia : journal of the Malaysian Economic Association
146
MPRA Paper
138
International journal of economics and financial issues : IJEFI
123
International Journal of Energy Economics and Policy : IJEEP
107
European journal of operational research : EJOR
106
International journal of services and operations management
101
Business process management journal
97
International journal of business information systems : IJBIS
96
Europäische Hochschulschriften / 5
94
International Journal of Operations & Production Management
89
Cogent business & management
88
The Singapore economic review : journal of the Economic Society of Singapore and the Department of Economics, National University of Singapore
81
Asian Review of Accounting
79
International journal of business excellence
77
Managerial Auditing Journal
77
Benchmarking : an international journal ; BIJ
76
Jurnal ekonomi Malaysia
75
The international journal of productivity and performance management : IJPPM
75
Industrial Management & Data Systems
73
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
71
International journal of process management and benchmarking : IJPMB
70
ASEAN economic bulletin
67
International journal of economics and finance
66
Humanomics
65
Health care management review : HCM review
63
Journal of industrial engineering and management : JIEM
62
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ECONIS (ZBW)
86
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1
A development view on
implementation
of quality management concepts
Gremyr, Ida
;
Elg, Mattias
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 143-154
Persistent link: https://www.econbiz.de/10010404665
Saved in:
2
Motivations for ISO 9001 quality management system
implementation
and certification : mapping the territory with a novel classification proposal
Fonseca, Luis Miguel Ciravegna Martins da
;
Cardoso, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 18-36
Persistent link: https://www.econbiz.de/10012884459
Saved in:
3
Critical factors of service quality in a graduate school of
Malaysia
Hazilah, Noor
;
Manaf, Abd
;
Ahmad, Khaliq
;
Ahmed, Selim
- In:
International journal of quality and service sciences
5
(
2013
)
4
,
pp. 415-431
Persistent link: https://www.econbiz.de/10010228582
Saved in:
4
Level of satisfaction among postgraduate health sciences students on the cafeteria facilities in Universiti Kebangsaan
Malaysia
, Kuala Lumpur Campus
Jian Pei Kong
;
Jamil, Sameeha Mohd
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 258-273
Persistent link: https://www.econbiz.de/10010469100
Saved in:
5
Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in
Malaysia
Rafikul Islam
;
Selim Ahmed
;
Dzuljastri Abdul Razak
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 424-441
Persistent link: https://www.econbiz.de/10011448219
Saved in:
6
Measuring quality performance between public and private hospitals in
Malaysia
Selim Ahmed
;
Noor Hazilah Abd Manaf
;
Rafikul Islam
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 218-228
Persistent link: https://www.econbiz.de/10011763027
Saved in:
7
Exploring factors influencing service trade-offs in the higher education sector : evidence from
Malaysia
Saravanan Raman
;
Mohd Suki, Norazah
;
Lee Heng Wei
; …
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 555-575
Persistent link: https://www.econbiz.de/10013454241
Saved in:
8
Exploring the epistemological origins of Shewhart's and Deming's theory of quality : influences from C. I. Lewis' conceptualistic pragmatism
Mauléon, Christina
;
Bergman, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
2
,
pp. 160-171
Persistent link: https://www.econbiz.de/10003915365
Saved in:
9
Quality management systems and value creation
Rönnbäck, Åsa
;
Witell, Lars
;
Enquist, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
3
,
pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
Saved in:
10
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
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