Narrow search
Showing 1 - 10 of 18
Cover Image
The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar; Yıldız, Erkan; Ateş, Mustafa Fikret - In: International journal of retail and distribution management 51 (2023) 6, pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Cover Image
Product information failures on websites and their impact on mobile shopping behaviour
Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1135-1157
Persistent link: https://www.econbiz.de/10014484074
Cover Image
Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra; Roig, Juan Carlos Fandos; … - In: International journal of retail and distribution management 50 (2022) 1, pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Cover Image
Wait time speeds up : effects of scent arousal on time perception in service marketing
Yu, Ziyue; Yang, Shuai; Liu, Yahui; Xie, Yujia - In: International journal of retail and distribution management 52 (2024) 3, pp. 327-340
Persistent link: https://www.econbiz.de/10014513275
Cover Image
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H. - In: International journal of retail and distribution management 50 (2022) 2, pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Cover Image
Does sustainability drive to create store equity? : a proposal through image, quality and loyalty
Sánchez-González, Irene; Gil Saura, Irene; … - In: International journal of retail and distribution management 50 (2022) 6, pp. 708-727
Persistent link: https://www.econbiz.de/10013398102
Cover Image
Integrated store service quality measurement scale in omni-channel retailing
Zhang, Min; Li, Yiwei; Sun, Lin; Moustapha, Farouk Adewale - In: International journal of retail and distribution management 50 (2022) 7, pp. 839-859
Persistent link: https://www.econbiz.de/10013398130
Cover Image
Buyers-sellers' value of courier services : assessment in the Indonesian C2C e-commerce
Timotius, Elkana; Sunardi, Oki; Soenandi, Iwan Aang; … - In: International journal of retail and distribution management 51 (2023) 4, pp. 503-522
Persistent link: https://www.econbiz.de/10014281081
Cover Image
Engaging the customer with augmented reality and employee services to enhance equity and loyalty
Butt, Asad; Ahmad, Hassan; Ali, Fayaz; Muzaffar, Asif; … - In: International journal of retail and distribution management 51 (2023) 5, pp. 629-652
Persistent link: https://www.econbiz.de/10014281091
Cover Image
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078