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~isPartOf:"International journal of service industry management : IJSIM"
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International journal of service industry management : IJSIM
The service industries journal
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Managing service quality : MSQ ; an international journal
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International Journal of Bank Marketing
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Journal of marketing management : MM
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Journal of retailing
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Management Decision
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The Service Industries Journal
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Journal of travel and tourism marketing
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of bank marketing
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Service failures away from home: benefits in intercultural service encounters
Warden, Clyde A.
;
Liu, Tsung-Chi
;
Huang, Chi-Tsun
;
Lee, …
- In:
International journal of service industry management : IJSIM
14
(
2003
)
3-4
,
pp. 436-457
Persistent link: https://www.econbiz.de/10007103434
Saved in:
2
Service failures away from home: benefits in intercultural service encounters
Warden, Clyde A.
;
Liu, Tsung-Chi
;
Huang, Chi-Tsun
;
Lee, …
- In:
International journal of service industry management : IJSIM
14
(
2003
)
3-4
,
pp. 436-457
Persistent link: https://www.econbiz.de/10007104700
Saved in:
3
Service failures away from home: benefits in intercultural service encounters
Warden, Clyde A.
;
Liu, Tsung-Chi
;
Huang, Chi-Tsun
;
Lee, …
- In:
International journal of service industry management : IJSIM
14
(
2003
)
4
,
pp. 436-457
Persistent link: https://www.econbiz.de/10007104888
Saved in:
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