Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of service industry management : IJSIM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Marketing : Eine praxisorienti...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
3
Language
All
Undetermined
3
Author
All
Michel, Stefan
3
Meuter, Matthew L.
2
Published in...
All
International journal of service industry management : IJSIM
Journal of service management
4
Journal of the Academy of Marketing Science
4
Die Betriebswirtschaft : DBW
2
Harvard-Business-Manager : das Wissen der Besten
2
Journal of Service Management
2
Marketing Review St. Gallen : die neue Thexis-Marketingfachzeitschrift für Theorie und Praxis
2
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
2
Recht und Steuern
2
Thunderbird international business review
2
AMS review : official publication of the Academy of Marketing Science
1
Betriebswirtschaftslehre
1
California management review
1
California management review : CMR
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Electronic Services
1
Finanzierung, Leasing, Factoring : FLF
1
Handbuch Beschaffung : Strategien, Methoden, Umsetzung
1
Harvard business review : HBR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Operations & Production Management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of customer behaviour
1
MIT sloan management review
1
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
1
Rutgers business review
1
Schriftenreihe des Forschungsinstitutes für Arbeit und Arbeitsrecht an der Universität St. Gallen
1
Schriftenreihe des Instituts für Betriebswirtschaftliche Forschung an der Universität Zürich
1
Swiss Marketing
1
Zeitschrift für Arbeitswissenschaft
1
Zeitschrift für Arbeitswissenschaft : ZfA
1
more ...
less ...
Source
All
OLC EcoSci
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Analyzing service failures and recoveries: A process approach
Michel, Stefan
- In:
International journal of service industry management : IJSIM
12
(
2001
)
1
,
pp. 20-33
Persistent link: https://www.econbiz.de/10007114627
Saved in:
2
The service recovery paradox: true but overrated?
Michel, Stefan
;
Meuter, Matthew L.
- In:
International journal of service industry management : IJSIM
19
(
2008
)
4
,
pp. 441-457
Persistent link: https://www.econbiz.de/10008089728
Saved in:
3
The service recovery paradox: true but overrated?
Michel, Stefan
;
Meuter, Matthew L.
- In:
International journal of service industry management : IJSIM
19
(
2008
)
3-4
,
pp. 441-457
Persistent link: https://www.econbiz.de/10008100328
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
