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~isPartOf:"International journal of service industry management : IJSIM"
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International journal of service industry management : IJSIM
Services management : an integrated approach
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International Journal of Operations & Production Management
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Vlerick Leuven Gent Management School Working Paper Series
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International journal of logistics : research and applications
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Economisch en sociaal tijdschrift : een driemaandelijke uitgave van de Universitaire Faculteiten Sint-Ignatius te Antwerpen
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European Management Journal
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Dealing with productivity and quality indicators in a service environment: Some field experiences
Looy, Bart Van
;
Gemmel, Paul
;
Desmet, Steven
; …
- In:
International journal of service industry management : IJSIM
9
(
1998
)
4
,
pp. 359-376
Persistent link: https://www.econbiz.de/10007125410
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