//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of service industry management : IJSIM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Joy and disappointment in the...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
2
Language
All
Undetermined
2
Author
All
Andreassen, Tor Wallin
1
Gustafsson, Anders
1
Johnson, Michael D.
1
Lindestad, Bodil
1
Nilsson, Lars
1
Published in...
All
International journal of service industry management : IJSIM
IFPRI discussion paper
11
IFPRI Discussion Paper
7
Journal of Economic Psychology
7
The economic and labour relations review : ELRR
7
International journal of production economics
6
Academy of Management journal : AMJ
5
IFPRI discussion papers
5
Journal of Service Management
5
Journal of economic psychology : research in economic psychology and behavioral economics
5
Journal of marketing
5
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
4
Journal of service management
4
Agricultural economics : the journal of the International Association of Agricultural Economists
3
DSGD discussion papers
3
European Journal of Marketing
3
European journal of marketing : EJM
3
IFPRI books
3
Marketing intelligence & planning
3
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
3
Quality management journal : QMJ
3
Agricultural Economics
2
American Journal of Agricultural Economics
2
Customer retention in the automotive industry : quality, satisfaction and loyalty
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
European journal of operational research : EJOR
2
International Journal of Production Economics
2
International Journal of Public Sector Management
2
International journal of business information systems : IJBIS
2
International journal of business innovation and research
2
International journal of business performance and supply chain modelling : IJBPSCM
2
International journal of innovation management
2
International journal of public sector management : IJPSM
2
International journal of services and operations management
2
International journal of services technology and management
2
Internationale Standardlehrbücher der Wirtschafts- und Sozialwissenschaften
2
Issue briefs / International Food Policy Research Institute (IFPRI)
2
Journal of Services Marketing
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of economic behavior & organization : JEBO
2
more ...
less ...
Source
All
OLC EcoSci
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer loyalty and complex services: The impact of corporate image on quality, customer satisfaction and loyalty for customers with varying degrees of service expertise
Andreassen, Tor Wallin
;
Lindestad, Bodil
- In:
International journal of service industry management : IJSIM
9
(
1998
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10007127467
Saved in:
2
The role of quality practices in service organizations
Gustafsson, Anders
;
Nilsson, Lars
;
Johnson, Michael D.
- In:
International journal of service industry management : IJSIM
14
(
2003
)
2
,
pp. 232
Persistent link: https://www.econbiz.de/10007105924
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->