Narrow search
Showing 1 - 10 of 59
Cover Image
Organisational management through performance indicators
Kipper, Liane Mahlmann; Nara, Elpidio Oscar Benitez; … - In: International journal of services and operations management 34 (2019) 4, pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Cover Image
A checklist for readiness evaluation of participants area of AACSB standards
Kundu, Goutam Kumar; Majumdar, Jyoti Prakas - In: International journal of services and operations management 33 (2019) 3, pp. 369-394
Persistent link: https://www.econbiz.de/10012145306
Cover Image
Quality management practices : an internation perspective
Youssef, Mohamed A.; Youssef, Eyad M.; Saleh, Farouk - In: International journal of services and operations management 19 (2014) 1, pp. 1-28
Persistent link: https://www.econbiz.de/10010474498
Cover Image
The interrelationship between ISO 9000 and total quality management : an empirical investigation with a focus on soft and hard TQM dimensions
Al-Khalili, Amjad; Subari, Khairanum - In: International journal of services and operations management 18 (2014) 4, pp. 429-448
Persistent link: https://www.econbiz.de/10010474968
Cover Image
Integrated management system : towards a new approach and a new model
El Yacoubi El Idrissi, Houda; Bouami, Driss; Charkaoui, … - In: International journal of services and operations management 19 (2014) 3, pp. 338-359
Persistent link: https://www.econbiz.de/10011281695
Cover Image
Quality management system and sustainability : a Malaysian perspective
Amjad Khalili; Md Yusof Ismail; Karim, A. N. Mustafizul - In: International journal of services and operations management 30 (2018) 3, pp. 286-317
Persistent link: https://www.econbiz.de/10011919297
Cover Image
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho; Quirós, Joaquín Texeira; … - In: International journal of services and operations management 29 (2018) 4, pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Cover Image
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas; Kundum, Goutam Kumar; Manohar, … - In: International journal of services and operations management 32 (2019) 3, pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Cover Image
Total quality management and benchmarking : bridging the gap in the public sector
Kounis, Leo D.; Panagopoulos, N. - In: International journal of services and operations management 3 (2007) 2, pp. 245-259
Persistent link: https://www.econbiz.de/10003561514
Cover Image
Dynamic capability: explaining the impact of ISO 14001 on Corporate Financial Performance
Zhao, Jiangning; White, D. Steven - In: International journal of services and operations management 6 (2010) 4, pp. 470-488
Persistent link: https://www.econbiz.de/10003997664