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~isPartOf:"International journal of services and operations management"
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Quality management
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Beziehungsmarketing
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International journal of services and operations management
SpringerLink / Bücher
2,938
International journal of production research
1,118
Industrial marketing management : the international journal for industrial and high-tech firms
1,060
Journal of business research : JBR
887
International journal of production economics
825
Springer eBook Collection
677
Europäische Hochschulschriften / 5
647
Journal of retailing and consumer services
626
Gabler Edition Wissenschaft
619
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
607
International journal of productivity and quality management : IJPQM
552
Springer eBook Collection / Business and Economics
503
The TQM journal : the international review of organizational improvement
475
The journal of business & industrial marketing
459
International journal of quality & reliability management
445
European journal of operational research : EJOR
428
Business process management journal
406
Research
365
International journal of hospitality management
333
International Journal of Operations & Production Management
302
Total quality management & business excellence
296
Lehrbuch
273
Working paper / National Bureau of Economic Research, Inc.
257
Edward Elgar E-Book Archive
246
Ifo Schnelldienst
246
The journal of services marketing
238
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
233
NBER working paper series
233
The service industries journal
232
Journal of operations management
220
International Journal of Quality & Reliability Management
208
Journal of the Academy of Marketing Science
203
Quality management journal : QMJ
194
Management science : journal of the Institute for Operations Research and the Management Sciences
191
International journal of six sigma and competitive advantage : IJSSCA
190
Journal of strategic marketing
187
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
187
Journal of purchasing and supply management
184
Manufacturing & service operations management : M & SOM
179
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ECONIS (ZBW)
202
USB Cologne (EcoSocSci)
1
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1
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
Saved in:
2
Improving workplace by using 5'S tool : a typical application of sorting method
Islam, Syed Anwarul
;
Hossain, Sheik Muktadir
;
Hassan, …
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 323-335
Persistent link: https://www.econbiz.de/10011522620
Saved in:
3
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
4
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
5
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
6
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
7
Origin, principles and applications of Lean Six Sigma concept : extractions from literature arena
Dave, Darshana Kishorbhai
;
Murugesh, R.
;
Devadasan, S. R.
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 123-142
Persistent link: https://www.econbiz.de/10011522561
Saved in:
8
Assessment of upstream service quality of supply chain
Kamakoty, Juhi
;
Sohani, Nagendra
- In:
International journal of services and operations management
22
(
2015
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10011459009
Saved in:
9
Measurement of service quality of upstream and downstream supply chain
Kamakoty, Juhi
;
Sohani, Nagendra
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 99-119
Persistent link: https://www.econbiz.de/10011593478
Saved in:
10
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
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