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Identifying product and process configuration requirements in a decentralised service delivery system
Karppinen, Henri; Seppänen, Kaisa; Huiskonen, Janne - In: International journal of services and operations management 17 (2014) 3, pp. 294-310
Persistent link: https://www.econbiz.de/10010389438
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Optimal service policies under learning effects
Ryder, Geoffrey S.; Ross, Kevin G.; Musacchio, John T. - In: International journal of services and operations management 4 (2008) 6, pp. 631-651
Persistent link: https://www.econbiz.de/10003765121
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Creating value with integrated B2B solutions : an empirical study of network maintenance services
Pynnönen, Mikko; Immonen, Mika; Hallikas, Jukka - In: International journal of services and operations management 32 (2019) 2, pp. 249-267
Persistent link: https://www.econbiz.de/10012008990
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Customer self-service platform : the next practice for servitization of manufacturing
Nie, Yong; Kosaka, Michitaka - In: International journal of services and operations management 25 (2016) 2, pp. 259-273
Persistent link: https://www.econbiz.de/10011636430
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Inventory policies for a supplier facing mixed periodic demand in a single-supplier multi-retailer supply chain
Wu, Su-hwa; Hwang, Juhwen - In: International journal of services and operations management 9 (2011) 1, pp. 32-51
Persistent link: https://www.econbiz.de/10009230746
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Organisational management through performance indicators
Kipper, Liane Mahlmann; Nara, Elpidio Oscar Benitez; … - In: International journal of services and operations management 34 (2019) 4, pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
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Business process change and inadvertent mischarging
Brady, Malcolm; Lynn, Theodore; Davis, Paul - In: International journal of services and operations management 5 (2009) 1, pp. 66-75
Persistent link: https://www.econbiz.de/10003811181
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Modularity in logistics services : a business model and process view
Bask, Anu; Lipponen, Mervi; Rajahonka, Mervi; Tinnilä, … - In: International journal of services and operations management 10 (2011) 4, pp. 379-399
Persistent link: https://www.econbiz.de/10009382436
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Improvement of customer response time using Lean Office
Sabur, Vanessa Fitri; Simatupang, Togar M. - In: International journal of services and operations management 20 (2015) 1, pp. 59-85
Persistent link: https://www.econbiz.de/10011401296
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Seafaring staff scheduling
Ammar, Mohamed Haykal; Benaissa, Mounir; Chabchoub, Habib - In: International journal of services and operations management 19 (2014) 2, pp. 229-249
Persistent link: https://www.econbiz.de/10011281702