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~isPartOf:"International journal of services and operations management"
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Performance measurement
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Dienstleistungsqualität
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Shirouyehzad, Hadi
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Devadasan, S. R.
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International journal of services and operations management
International journal of production research
163
The international journal of productivity and performance management : IJPPM
147
SpringerLink / Bücher
145
International journal of production economics
127
Public performance & management review
113
Benchmarking : an international journal ; BIJ
107
Journal of business research : JBR
102
International Journal of Operations & Production Management
99
International journal of productivity and quality management : IJPQM
96
The international journal of productivity and performance management
87
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
86
Omega : the international journal of management science
79
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
70
International Journal of Business Performance Management
68
Measuring business excellence : the journal of organizational performance management
68
European journal of operational research : EJOR
66
International journal of hospitality management
60
Management accounting research
58
International journal of quality & reliability management
55
Journal of management accounting research : JMAR
53
International journal of business excellence
52
International journal of business performance management
50
Business process management journal
49
International Journal of Productivity and Performance Management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
48
Journal of banking & finance
48
The service industries journal
48
Benchmarking: An International Journal
47
Public management review
47
The journal of alternative investments
47
The journal of portfolio management : JPM
47
International journal of logistics systems and management
44
Total quality management & business excellence
44
Cogent business & management
43
International public management journal
43
International journal of project management : the journal of The International Project Management Association
42
The accounting review : a publication of the American Accounting Association
42
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ECONIS (ZBW)
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1
Service quality monitoring by performance indicators : a proposal for a structured methodology
Franceschini, Fiorenzo
;
Galetto, Maurizio
;
Turina, Elisa
- In:
International journal of services and operations management
5
(
2009
)
2
,
pp. 251-273
Persistent link: https://www.econbiz.de/10003826668
Saved in:
2
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
3
Modelling human resources dashboard with balanced scorecard in customer and financial perspective (case study : Sepah Bank)
Peidaie, Mir Mehrdad
;
Sadeghimanesh, Mohsen
- In:
International journal of services and operations management
26
(
2017
)
4
,
pp. 443-458
Persistent link: https://www.econbiz.de/10011760609
Saved in:
4
Success factors of petroleum exploration and production companies
Frieß, Bernhard
;
Baumgartner, Rupert J.
;
Bauer, Gerhard
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10003663808
Saved in:
5
Conceptual approach for value driven performance in servitising companies
Adel, Riham
;
Wiesner, Stefan Alexander
- In:
International journal of services and operations management
21
(
2015
)
4
,
pp. 504-531
Persistent link: https://www.econbiz.de/10011391688
Saved in:
6
Designing a fuzzy approach for modelling the performance evaluation of education service providers
Das, Prasun
;
Mukherjee, Srabanti
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10011719217
Saved in:
7
Building a comprehensive service supply chain conceptual framework : a step ahead, based on comparative analysis of previous frameworks
Ramish, Asher
;
Azhar, Tashfeen
;
Rasheed, Haroon
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 97-121
Persistent link: https://www.econbiz.de/10011719249
Saved in:
8
Performance measurement system in supply chain management : application in the service sector
Santos, Tálita Floriano dos
;
Leite, Maria Silene Alexandre
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 298-315
Persistent link: https://www.econbiz.de/10011588162
Saved in:
9
An empirical study of the performance of Canadian-owned chains of retail stores
Takouda, Pawoumodom M.
;
Dia, Mohamed
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 512-528
Persistent link: https://www.econbiz.de/10012145276
Saved in:
10
Evaluation of world-class manufacturing systems : a case of Indian automotive industries
Sangwan, Kuldip S.
;
Digalwar, Abhijeet K.
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 687-708
Persistent link: https://www.econbiz.de/10003765131
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