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~isPartOf:"International journal of services and operations management"
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Factors affecting quality and...
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Quality management
97
Qualitätsmanagement
97
Dienstleistungsqualität
37
Service quality
37
Customer satisfaction
24
Kundenzufriedenheit
24
Structural equation model
23
Strukturgleichungsmodell
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India
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Indien
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service quality
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structural equation modelling
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Six Sigma
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Standardisierung
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total quality management
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Devadasan, S. R.
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Min, Ho-key
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Murugesh, R.
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Smith, Alan D.
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Vinodh S
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Khairul Anuar Mohd Ali
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Main, Naser Alolayyan
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Md Yusof Ismail
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International journal of services and operations management
International journal of production research
662
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
569
International journal of productivity and quality management : IJPQM
565
The TQM journal : the international review of organizational improvement
521
International journal of quality & reliability management
519
International journal of production economics
369
European journal of operational research : EJOR
343
KIET Industrial economic review
335
Total quality management & business excellence
309
International Journal of Quality & Reliability Management
210
International journal of six sigma and competitive advantage : IJSSCA
202
Quality management journal : QMJ
196
NBER working paper series
192
SpringerLink / Bücher
192
Journal of business research : JBR
178
Discussion paper series / IZA
176
Working paper / National Bureau of Economic Research, Inc.
170
Technological forecasting & social change : an international journal
166
Seoul journal of economics
165
KDI School working paper series
159
NBER Working Paper
157
Journal of international trade & commerce
155
The Korean economic review
149
Applied economics
148
Economic papers
143
Journal of Asian economics
139
Korea observer : a quarterly journal
137
Applied economics letters
131
Europäische Hochschulschriften / 5
131
International economic journal
118
Asia Pacific business review
117
IZA Discussion Paper
115
KIEP Research Paper
114
International journal of hospitality management
112
KIEP working paper
110
Global economic review
109
International journal of quality and service sciences
107
Korea Institute for Industrial Economics and Trade Research Paper
105
Pacific-Basin finance journal
102
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ECONIS (ZBW)
130
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1
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
2
Continuous maintenance quality improvement using analytic maintenance quality function deployment technique
Sugumaran, C.
;
Muthu, S.
;
Devadasan, S. R.
;
Pramod, V. R.
; …
- In:
International journal of services and operations management
14
(
2013
)
4
,
pp. 509-543
Persistent link: https://www.econbiz.de/10009742823
Saved in:
3
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
4
Lean management practices in the pharmaceutical industry
Gebauer, Heiko
;
Kickuth, Michael
;
Friedli, Thomas
- In:
International journal of services and operations management
5
(
2009
)
4
,
pp. 463-481
Persistent link: https://www.econbiz.de/10003858267
Saved in:
5
Origin, principles and applications of Lean Six Sigma concept : extractions from literature arena
Dave, Darshana Kishorbhai
;
Murugesh, R.
;
Devadasan, S. R.
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 123-142
Persistent link: https://www.econbiz.de/10011522561
Saved in:
6
Development of framework for predictive maintenance in Indian manufacturing sector
Srivastava, Nishit Kumar
;
Modal, Sandeep
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 73-98
Persistent link: https://www.econbiz.de/10011598309
Saved in:
7
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
8
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
9
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
10
Integrated management system : towards a new approach and a new model
El Yacoubi El Idrissi, Houda
;
Bouami, Driss
;
Charkaoui, …
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011281695
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