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Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Ir...

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Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs

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Service quality in pharmaceutical supply chain : a study with reference to three major cities of Andhra Pradesh, India

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Managing quality within existing supply chains : case studies from Jordan

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Expanding the quality paradigm for contemporary realignment : an ethics perspective

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AQUA : analytical model for evaluation and selection of Third-Party Logistics service provider in supply chain

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Resource-demand sites planning using a charged particles optimisation algorithm

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