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Organisational management through performance indicators

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Business process change and inadvertent mischarging

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Modularity in logistics services : a business model and process view

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Improvement of customer response time using Lean Office

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Seafaring staff scheduling

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Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies

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Lean implementation through value stream mapping : a case study in an Indian pump manufacturing company

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Time variability analysis in multi-production value stream

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Lay-out optimisation through an integrated approach based on material flow and operations mapping using a commercial software

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