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~isPartOf:"International journal of services and operations management"
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Performance measurement
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Dienstleistungsqualität
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Lieferkette
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Supply chain
11
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balanced scorecard
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Shirouyehzad, Hadi
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Asif, Muhammad
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Devadasan, S. R.
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Jajja, Muhammad Shakeel Sadiq
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International journal of services and operations management
The international journal of productivity and performance management : IJPPM
193
SpringerLink / Bücher
181
International journal of production research
177
Public performance & management review
159
International Journal of Productivity and Performance Management
152
International journal of production economics
134
International Journal of Operations & Production Management
130
Benchmarking : an international journal ; BIJ
120
Journal of business research : JBR
113
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
108
International journal of productivity and quality management : IJPQM
103
International Journal of Business Performance Management
102
The international journal of productivity and performance management
94
Measuring business excellence : the journal of organizational performance management
83
Omega : the international journal of management science
80
Benchmarking: An International Journal
78
Measuring Business Excellence
78
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
75
Public management review
68
European journal of operational research : EJOR
67
International journal of hospitality management
66
Management accounting research
66
Industrial marketing management : the international journal for industrial and high-tech firms
64
Human Resource Management International Digest
63
International journal of business performance management
62
International journal of quality & reliability management
62
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
56
International public management journal
56
Business process management journal
55
International journal of business excellence
55
Journal of management accounting research : JMAR
55
Springer eBook Collection
53
Journal of business ethics : JOBE
50
The TQM journal : the international review of organizational improvement
49
Cogent business & management
48
International journal of project management : the journal of The International Project Management Association
48
Journal of banking & finance
48
The international journal of human resource management
48
The journal of alternative investments
48
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ECONIS (ZBW)
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Modelling human resources dashboard with balanced scorecard in customer and financial perspective (case study : Sepah Bank)
Peidaie, Mir Mehrdad
;
Sadeghimanesh, Mohsen
- In:
International journal of services and operations management
26
(
2017
)
4
,
pp. 443-458
Persistent link: https://www.econbiz.de/10011760609
Saved in:
2
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
3
Service quality monitoring by performance indicators : a proposal for a structured methodology
Franceschini, Fiorenzo
;
Galetto, Maurizio
;
Turina, Elisa
- In:
International journal of services and operations management
5
(
2009
)
2
,
pp. 251-273
Persistent link: https://www.econbiz.de/10003826668
Saved in:
4
A framework for a customer approach to performance measurement in a service context
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 210-220
Persistent link: https://www.econbiz.de/10011522569
Saved in:
5
Performance optimisation of automobile service centre using Taguchi approach
Sharma, Rishu
;
Garg, Suresh
- In:
International journal of services and operations management
12
(
2012
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10009570268
Saved in:
6
Success factors of petroleum exploration and production companies
Frieß, Bernhard
;
Baumgartner, Rupert J.
;
Bauer, Gerhard
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10003663808
Saved in:
7
Conceptual approach for value driven performance in servitising companies
Adel, Riham
;
Wiesner, Stefan Alexander
- In:
International journal of services and operations management
21
(
2015
)
4
,
pp. 504-531
Persistent link: https://www.econbiz.de/10011391688
Saved in:
8
Designing a fuzzy approach for modelling the performance evaluation of education service providers
Das, Prasun
;
Mukherjee, Srabanti
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10011719217
Saved in:
9
Building a comprehensive service supply chain conceptual framework : a step ahead, based on comparative analysis of previous frameworks
Ramish, Asher
;
Azhar, Tashfeen
;
Rasheed, Haroon
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 97-121
Persistent link: https://www.econbiz.de/10011719249
Saved in:
10
Performance measurement system in supply chain management : application in the service sector
Santos, Tálita Floriano dos
;
Leite, Maria Silene Alexandre
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 298-315
Persistent link: https://www.econbiz.de/10011588162
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