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~isPartOf:"International journal of services and operations management"
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International journal of services and operations management
International journal of production research
558
Business process management journal
337
European journal of operational research : EJOR
291
International journal of production economics
287
SpringerLink / Bücher
275
Manufacturing & service operations management : M & SOM
132
International journal of business process integration and management : IJBPIM
120
Production and operations management : an international journal of the Production and Operations Management Society
111
Computers & operations research : and their applications to problems of world concern ; an international journal
104
IZA Discussion Papers
101
Management science : journal of the Institute for Operations Research and the Management Sciences
90
Transportation research / E : an international journal
90
Journal of operations management
87
Strategic outsourcing : an International journal
85
International journal of productivity and quality management : IJPQM
84
Omega : the international journal of management science
83
Industrial marketing management : the international journal for industrial and high-tech firms
78
International journal of logistics systems and management
73
Business Process Management Journal
71
HMD : Praxis der Wirtschaftsinformatik
69
International journal of business information systems : IJBIS
69
Operations research
68
Discussion paper series / IZA
66
Information systems and e-business management : ISeB
66
Journal of business research : JBR
65
IEEE transactions on engineering management : EM
64
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
64
Journal of air transport management
64
Springer eBook Collection
64
CESifo working papers
63
Gabler Edition Wissenschaft
61
Journal of industrial engineering and management : JIEM
59
Working paper
59
CESifo Working Paper Series
58
Journal of the Operational Research Society : OR
56
Lecture notes in business information processing : LNBIP
56
NBER working paper series
55
Europäische Hochschulschriften / 5
54
International journal of process management and benchmarking : IJPMB
52
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1
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
2
Using VAR for strategic capacity allocation : an airline perspective
Leon, Steven
;
Szmerekovsky, Joseph
;
Tolliver, Denver
- In:
International journal of services and operations management
21
(
2015
)
2
,
pp. 127-149
Persistent link: https://www.econbiz.de/10011380053
Saved in:
3
A hospital admission planning model for operating room allocation under uncertain demand requirements
Jittamai, Phongchai
;
Kangwansura, Thirapan
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 235-256
Persistent link: https://www.econbiz.de/10011584487
Saved in:
4
Daily capacity management for hospitals : a Brazilian case study
Bittencourt, Otavio
;
Verter, Vedat
;
Yalovsky, Morty
- In:
International journal of services and operations management
27
(
2017
)
1
,
pp. 102-121
Persistent link: https://www.econbiz.de/10011757053
Saved in:
5
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
6
Business process change and inadvertent mischarging
Brady, Malcolm
;
Lynn, Theodore
;
Davis, Paul
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 66-75
Persistent link: https://www.econbiz.de/10003811181
Saved in:
7
Modularity in logistics services : a business model and process view
Bask, Anu
;
Lipponen, Mervi
;
Rajahonka, Mervi
;
Tinnilä, …
- In:
International journal of services and operations management
10
(
2011
)
4
,
pp. 379-399
Persistent link: https://www.econbiz.de/10009382436
Saved in:
8
Improvement of customer response time using Lean Office
Sabur, Vanessa Fitri
;
Simatupang, Togar M.
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 59-85
Persistent link: https://www.econbiz.de/10011401296
Saved in:
9
Seafaring staff scheduling
Ammar, Mohamed Haykal
;
Benaissa, Mounir
;
Chabchoub, Habib
- In:
International journal of services and operations management
19
(
2014
)
2
,
pp. 229-249
Persistent link: https://www.econbiz.de/10011281702
Saved in:
10
Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies
Asika, Nnamdi M.
;
Awolusi, Olawumi Dele
- In:
International journal of services and operations management
15
(
2013
)
1
,
pp. 28-43
Persistent link: https://www.econbiz.de/10009752626
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