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~isPartOf:"International journal of services and operations management"
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Quality management
88
Qualitätsmanagement
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Dienstleistungsqualität
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Service quality
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India
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Customer satisfaction
16
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Devadasan, S. R.
6
Murugesh, R.
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Smith, Alan D.
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Vinodh S
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Al-Khalili, Amjad
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Amjad Khalili
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Baker, Timothy
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Chiarini, Andrea
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Digalwar, A. K.
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Garg, Dixit
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Kamakoty, Juhi
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Md Yusof Ismail
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Min, Ho-key
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Paranitharan, K. P.
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Shalij, P. R.
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Sohani, Nagendra
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International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
529
International journal of productivity and quality management : IJPQM
459
The TQM journal : the international review of organizational improvement
419
International journal of quality & reliability management
395
International journal of production research
353
Total quality management & business excellence
255
International journal of production economics
197
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
International Journal of Quality & Reliability Management
121
The TQM Magazine
110
SpringerLink / Bücher
105
The TQM Journal
96
European journal of operational research : EJOR
93
International journal of quality and service sciences
81
International journal of business excellence
80
Benchmarking : an international journal ; BIJ
70
Benchmarking: An International Journal
61
Business process management journal
61
The international journal of productivity and performance management : IJPPM
61
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Measuring Business Excellence
58
Amfiteatru economic : an economic and business research periodical
54
Health care management review : HCM review
54
Journal of industrial engineering and management : JIEM
50
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
Journal of health organization and management
43
IEEE transactions on engineering management : EM
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
37
Gabler Edition Wissenschaft
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
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ECONIS (ZBW)
89
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1
Analysis of used cars remanufacturing in the Philippines using rapid plant assessment
Chiu, Jason Lim
;
Chiu, Candy Lim
- In:
International journal of services and operations management
28
(
2017
)
4
,
pp. 425-447
Persistent link: https://www.econbiz.de/10011860854
Saved in:
2
Quality management practices : an internation perspective
Youssef, Mohamed A.
;
Youssef, Eyad M.
;
Saleh, Farouk
- In:
International journal of services and operations management
19
(
2014
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10010474498
Saved in:
3
A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea
;
Vagnoni, Emidia
- In:
International journal of services and operations management
18
(
2014
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10010393863
Saved in:
4
Efficacy appraisal model of TQM elements in auto industry in India
Gupta, Vineet
;
Kumar, Raj
;
Garg, Dixit
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10011719264
Saved in:
5
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
6
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
7
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
8
Improving the quality and yield in the casting of compressor pulley through the application of total failure mode and effects analysis
Senthilmurugan, P. R.
;
Jegadheesan, C.
;
Devadasan, S. R.
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10011849892
Saved in:
9
Linkage between total quality and supply chain management practices and operational performance : a review
Modgil, Sachin
;
Sharma, Sanjay Kumar
- In:
International journal of services and operations management
27
(
2017
)
1
,
pp. 35-69
Persistent link: https://www.econbiz.de/10011757010
Saved in:
10
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
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