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~isPartOf:"International journal of services and operations management : IJSOM"
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Quality control handbook
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Quality management
36
Qualitätsmanagement
36
Dienstleistungsqualität
12
Service quality
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Customer satisfaction
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Kundenzufriedenheit
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Lean Production
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Lean production
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total quality management
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quality function deployment
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Cost management
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continuous improvement
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lean manufacturing
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Gupta, Pardeep
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MD Fauzi Bin Ahmad
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Melo, Fagner José Coutinho de melo
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Reis, Augusto Da Cunha
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Sami Abdullah Kadhim
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Boutayeb, Abdelouahed
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Chandna, Pankaj
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Deepinder Singh
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Harwinder Singh
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Hemapriya, S.
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Indartono, Setyabudi
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Jagdeep Singh
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International journal of services and operations management : IJSOM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
480
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
352
Total quality management & business excellence
250
International journal of production economics
200
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
SpringerLink / Bücher
107
European journal of operational research : EJOR
98
International journal of services and operations management
90
International journal of quality and service sciences
84
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
International journal of process management and benchmarking : IJPMB
62
Europäische Hochschulschriften / 5
61
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
DGQ
58
Health care management review : HCM review
55
Amfiteatru economic : an economic and business research periodical
54
Journal of industrial engineering and management : JIEM
53
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
Management science : journal of the Institute for Operations Research and the Management Sciences
43
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
36
Springer eBook Collection
36
Gabler Edition Wissenschaft
35
A Productivity Press book
32
European research studies
32
International journal of hospitality management
31
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ECONIS (ZBW)
36
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1
Critical success factors for total quality management in primary and secondary education
Sfakianaki, Eleni
;
Kakouris, Andreas
;
Siontorou, Christina
- In:
International journal of services and operations …
40
(
2021
)
4
,
pp. 564-595
Persistent link: https://www.econbiz.de/10012800827
Saved in:
2
Activity-based management as economic effect measurement for implementing ISO 9001:2015 clause
Rosiawan, Muhammad
;
Singgih, Moses Laksono
;
Widodo, Erwin
- In:
International journal of services and operations …
40
(
2021
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012693113
Saved in:
3
Quality assessment of Brazilian fast-food business services
Santos, Ana Carla de Souza Gomes dos
;
Da Silva Sena …
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 30-58
Persistent link: https://www.econbiz.de/10013257431
Saved in:
4
The impact of total quality management by mediator's compliance and information technology on education performance in secondary schools Iraq
Sami Abdullah Kadhim
;
MD Fauzi Bin Ahmad
- In:
International journal of services and operations …
41
(
2022
)
1/2
,
pp. 82-101
Persistent link: https://www.econbiz.de/10013257440
Saved in:
5
How to increase access to kidney transplantation : the analysis of a Brazilian public hospital through operations management
De Vasconcelos Silva, Ana Carolina Pereira
;
Spiegel, Thaís
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 404-430
Persistent link: https://www.econbiz.de/10013257532
Saved in:
6
Implementation of kaizen a lean manufacturing tool in a surgical equipment manufacturing industry
Gupta, Shaman
;
Chandna, Pankaj
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 431-443
Persistent link: https://www.econbiz.de/10013257533
Saved in:
7
The effects of total quality management practices on sustainable performance : perspective from Malaysia
Kit-Yeng Sin
;
Muhammad Shahar Jusoh
;
Sim, Choon Ling
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 1-31
Persistent link: https://www.econbiz.de/10013257561
Saved in:
8
Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
Saadat, Niloofar
;
Shadnoush, Nosratoollah
;
Nameghi, …
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 32-51
Persistent link: https://www.econbiz.de/10013257562
Saved in:
9
Impact of implementing TPM-based tool cost management approach in Indian manufacturing industry
Gupta, Pardeep
;
Vardhan, Sachit
- In:
International journal of services and operations …
42
(
2022
)
2
,
pp. 229-245
Persistent link: https://www.econbiz.de/10013257583
Saved in:
10
A mathematical model and NSGA-II algorithm for bi-objective grid scheduling problem with quality of service satisfaction
Kianfar, Kamran
;
Barafkandeh, Shayan
- In:
International journal of services and operations …
36
(
2020
)
4
,
pp. 531-557
Persistent link: https://www.econbiz.de/10012285516
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