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How McDonaldisation impacts on the operations in travel and tourism
Papadopoulou, Georgia - In: International journal of services and operations … 45 (2023) 3, pp. 373-382
Persistent link: https://www.econbiz.de/10014364421
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Mapping heritage tourism service quality using the Kano model : a case study of Indian tourism
Pandey, Ashutosh; Sahu, Rajendra - In: International journal of services and operations … 37 (2020) 2, pp. 264-283
Persistent link: https://www.econbiz.de/10012521924
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Service quality of ski group package tours : a modified importance-performance analysis
Liu, Shih-Hao; Tsai, Chin-Hsiang - In: International journal of services and operations … 46 (2023) 1, pp. 35-59
Persistent link: https://www.econbiz.de/10014364451
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Assessing the effect of marketing mix on tourists' satisfaction : insights from Bangladesh
Hossain, Afzal; Hasan, Shahedul; Khan, Md Yusuf Hossein; … - In: International journal of services and operations … 47 (2024) 1, pp. 47-73
Persistent link: https://www.econbiz.de/10015063454