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Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D. - In: International journal of services and standards 4 (2008) 3, pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
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Strategic aspects of electronic document encryption
Smith, Alan D. - In: International journal of services and standards 3 (2007) 2, pp. 203-221
Persistent link: https://www.econbiz.de/10003459594
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Registered travel programmes and its leveraging of Customer Relationship Management concepts
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 426-452
Persistent link: https://www.econbiz.de/10003603799
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Broadband competition for additional avenues for enhanced consumer connectivity : bridging the final physical barriers
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 491-510
Persistent link: https://www.econbiz.de/10003603822
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Establishing standards for wireless security in a security-conscious world
Smith, Alan D. - In: International journal of services and standards 3 (2007) 3, pp. 263-276
Persistent link: https://www.econbiz.de/10003500909
Cover Image
Strategic aspects of electronic document encryption
Smith, Alan D. - In: International journal of services and standards 3 (2007) 2, pp. 203-221
Persistent link: https://www.econbiz.de/10009867291
Cover Image
Establishing standards for wireless security in a security-conscious world
Smith, Alan D. - In: International journal of services and standards 3 (2007) 3, pp. 263-276
Persistent link: https://www.econbiz.de/10009867302
Cover Image
Broadband competition for additional avenues for enhanced consumer connectivity : bridging the final physical barriers
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 491-510
Persistent link: https://www.econbiz.de/10009867303
Cover Image
Registered travel programmes and its leveraging of Customer Relationship Management concepts
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 426-452
Persistent link: https://www.econbiz.de/10009867306
Cover Image
Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D. - In: International journal of services and standards 4 (2008) 3, pp. 284-302
Persistent link: https://www.econbiz.de/10009867328