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~isPartOf:"International journal of services technology and management"
~subject:"Quality management"
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International journal of services technology and management
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Measuring service quality in Macau luxury hotels using the QFD method : a case study
Pai, Chen-Kuo
;
Chen, Shun-Hsing
;
Hinds, David
- In:
International journal of services technology and management
22
(
2016
)
1/2
,
pp. 106-119
Persistent link: https://www.econbiz.de/10011645319
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