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An integrated framework for managing knowledge-intensive service innovation
Lee, Chung-Shing; Chen, Yiche Grace; Ho, Johnathan C.; … - In: International journal of services technology and management 13 (2010) 1/2, pp. 20-39
Persistent link: https://www.econbiz.de/10003956310
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Factors underlying personalisation adoption : case of mobile telephony
Ho, Jonathan C.; Lee, Chung-Shing - In: International journal of services technology and management 15 (2011) 3/4, pp. 281-297
Persistent link: https://www.econbiz.de/10009235601
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Factors underlying personalisation adoption: case of mobile telephony
Ho, Jonathan C.; Lee, Chung-Shing - In: International journal of services technology and management 15 (2011) 3, pp. 281-298
Persistent link: https://www.econbiz.de/10009029006