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Service process desing and/or redisign by fusing the powers of Design for Six Sigma and Lean
Chang, Che-Ming; Su, Chao-Ton - In: International journal of six sigma and competitive … 3 (2007/08) 2, pp. 171-191
Persistent link: https://www.econbiz.de/10003561905
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Improving service quality by capitalising on an integrated Lean Six Sigma methodology
Su, Chao-Ton; Chiang, Tai-Lin; Chang, Che-Ming - In: International journal of six sigma and competitive … 2 (2006-07) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10007260632
Cover Image
Service process desing and/or redisign by fusing the powers of Design for Six Sigma and Lean
Chang, Che-Ming; Su, Chao-Ton - In: International journal of six sigma and competitive … 3 (2007/08) 2, pp. 171-191
Persistent link: https://www.econbiz.de/10009853444