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Modelling a CRM Markov chain process using system dynamics
Ip, Wai Cheung; Chen, Bocheng; Lau, Henry C. W.; Choy, … - In: International journal of value chain management : IJVCM 2 (2008) 4, pp. 420-435
Persistent link: https://www.econbiz.de/10003767409
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Towards e-business and supply chain operations: an empirical study of Hong Kong's trading industry
Pun, Kit F.; Chin, Kwai S.; Lau, Henry C. W. - In: International journal of value chain management : IJVCM 2 (2008) 4, pp. 450-467
Persistent link: https://www.econbiz.de/10003767473
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The design of an RFID-enhanced autonomous storage planning system for 3PL warehouses
Cheung, Mandy Y. Y.; Choy, King Lun; Tan, K. H.; Lau, … - In: International journal of value chain management : IJVCM 3 (2009) 1, pp. 108-128
Persistent link: https://www.econbiz.de/10003830118