Open Government – Grundlagen und Ursprünge eines offenen Regierungs- und Verwaltungshandelns auf nationaler und internationaler Ebene -- Transparenz 2.0 -- Offene Daten und offene Verwaltungsdaten – Öffnung von Datenbeständen -- Open Budget – Öffnung des Haushaltswesens --...

Part 1: Editorial -- Towards Service Automation in Public Organizations -- Part 2: Conceptualization of Public Sector Service Automation -- The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions -- Understanding Automated Decision-making in the Public...

Chapter 1: Innovation and Government -- Chapter 2: Innovation Practices -- Chapter 3: Smart Cities -- Chapter 4: Artificial Intelligence -- Chapter 5: From Smart State to Smart Citizen -- Chapter 6: Conclusion -- References -- Appendix.

Part 1: Ethics and Ethical Compliance -- Chapter 1:1 Ethics and Accountable Governance in Africa: An Introduction (Kemi Ogunyemi, Isaiah Adisa, and Robert E. Hinson) -- Chapter 2:Ethical Dilemmas and the Changing Reality in Africa’s Public Sector (Nkemdilim Iheanachor and Emmanuel Etim) --...