The literature review previous to the realization of this research has allowed us to observe that in the field of management of quality is necessary empirical research to analyze the structure of relations among the critical factors of quality and results. In this context, we conducted an...

The objective was given to identify which salary scales exist within micro-enterprises (SME's) of the economical sector depending on tourism, through representative sample taking, as well as determining the sector to which the SME's belong that generate greater revenue or, on the contrary, those...

The aim of this work focuses on analyzing the effect, both immediate and delayed, of Market Orientation (MO) on organizational outcomes. A longitudinal study has been done over a time horizon of 3 years in the Spanish financial sector. Regarding the methodology, we have developed a qualitative...

In this study theorizes and researches empirically on an advanced frame of analysis of the capabilities formative processes and his formative complementarity degree, like point of split for an efficient management of the organizational capabilities. The results on 136 Spanish high technology...

In the literature on business ethics a large number of studies can be found with a focus on establishing comprehension frameworks concerning the factors which make an individual behave ethically or unethically. However, the models proposed up to the present moment are excessively generalists, as...

This paper presents the results of the empirical study conducted in 186 tourist accommodation businesses nationally certified under the Q for Tourist Quality”, presented in order to analyze the motivations that lead companies in the tourism sector implementing and certifying Quality Management...

In the past few decades a large number of studies have been carried out aimed at integrating and incorporating ethics into organizations, mainly highlighting the need to enhance ethical behavior within organizations. However, none of them makes any reference in their approach concerning the...

La revisión bibliográfica previa a la realización de este trabajo de investigación nos ha permitido constatar que, en el ámbito de la gestión de la calidad, son necesarios trabajos de investigación empírica que analicen la estructura de las relaciones entre los factores críticos de la...

Esta investigación se ha llevado a cabo con el propósito de analizar el desarrollo de acciones para modificar la legitimidad de las organizaciones. Para ello examinamos la relación entre el grado de implantación de los objetivos organizativos y la obtención de legitimidad pragmática. El...

En la literatura sobre ética empresarial, encontramos un importante número de trabajos centrados en establecer marcos de comprensión sobre qué es lo que conduce a un individuo a comportarse de una manera ética o no ética. Sin embargo, los modelos propuestos hasta el momento son...