Roldán, José L.; Leal-Rodríguez, Antonio L.; Leal, … - In: Investigaciones europeas de Dirección y Economía de … 18 (2012) 3, pp. 183-189
This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality Management (TQM) implementation. Using Cameron’s framework, we have tested the connection between a quality culture taxonomy and TQM programme performance using data from a...
