Students could be important clients for travel agents since they do not have strong family - or even professional - responsibilities, they are more flexible in terms of the available time, they are more dynamic and eager for new experiences. Still, travel agents seem not to target them so much,...

The paper comments on the importance of legal instruments in consumer protection field. We focused on the role of the European Commission, as guardian of European Union (EU) law and policies, which may initiate legal procedures to guarantee compliance with EU legislation. Thus, we analysed the...

The article encompasses the four main zones of incidence, in the Romanian legislation, of the consumer’s right to retract the prior consent, namely the contracts concluded outside commercial spaces, contracts agreed at distance, including electronic bargains, credits offered to consumers and...

The current marketing trends and the well-known smart communication devices (smartphone, tablet, laptop, etc.) used on a daily basis by more and more people worldwide and by most of the travel industry customers, are here to stay in the travel and hotel industries and far from becoming obsolete....

The lodging industry can be considered the core of tourism industry within a destination. Tourism development within a destination is interlinked with an adequate supply of accommodation facilities tailored to tourist demands. The present paper investigates the current profile of Romanian hotel...

The paper aims to conduct an analysis regarding the changes registered in the reasons for travel of the tourists in general, and of the Romanian tourists in particular. The analysis aims to present the characteristics of the main categories of tourism by the purpose of trip (holiday, business,...

L’étude de la culture des organisations connaît une ampleur croissante qui va de pair avec le développement des sociétés transnationales. Dans les conditions de l’internationalisation et du mix culturel on rencontre de telles études dans le domaine du tourisme international et aussi...

Still, at global level, tourism as an industry represents perhaps the most dynamic activity sector, the most important generator of workplaces, and a great source of recovery for the national economy. Despite the stages of conjuncture and the mutations of tourism demand, tourism services will...

Romania is known for its tourist resources. Why, then, Romanian tourism did not become yet the engine of the national economy? This is the starting question of this research. We started with the idea that we have to look for the routs of all problems at the microeconomic level not at the macro...

The recent advances in Information and Communication Technologies have led to important changes in the production and distribution of tourism services. Using the Internet the accommodation establishments from rural areas can promote their services more easily to a wider audience but, on the...