Weinert, Christoph; Maier, Christian; Laumer, Sven; … - In: Journal of Business Economics 90 (2020) 8, pp. 1199-1249
In situations when Information Systems (IS) do not work as intended, using IS might hinder their users and let them perceive technostress; this then comes along with reduced user performance and high perceptions of exhaustion, among others. To alleviate these consequences, a mitigating behavior...