Mason, David; Hillenbrand, Carola; Money, Kevin - In: Journal of Business Ethics 122 (2014) 2, pp. 321-341
trust in the police. To date, however, little academic research has investigated how knowledge of police performance impacts … performance data in the context of a British police force. The results reveal that being informed of performance data affects … different elements of the reported performance criteria. Interestingly, the volatility of citizens’ trust is related to initial …