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Retail "Save the Sale" tactics : Consumer perceptions of in‐store logistics service recovery
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of Business Logistics 43 (2021) 2, pp. 238-264
Persistent link: https://www.econbiz.de/10012810118
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Using the Pack-and-a-Half Rule to Eliminate Backroom Inventories in Retail Operations
Eroglu, Cuneyt; Williams, Brent D.; Waller, Matthew A. - In: Journal of Business Logistics 39 (2018) 3, pp. 164-181
Persistent link: https://www.econbiz.de/10012093266
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I Heart Logistics—Just Don’t Ask Me to Pay For It : Online Shopper Behavior in Response to a Delivery Carrier Upgrade and Subsequent Shipping Charge Increase
Tokar, Travis; Williams, Brent D.; Fugate, Brian S. - In: Journal of Business Logistics 41 (2020) 3, pp. 182-205
Persistent link: https://www.econbiz.de/10012282704
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Pricing Dynamics in the Truckload Sector : The Moderating Role of the Electronic Logging Device Mandate
Miller, Jason W.; Scott, Alex; Williams, Brent D. - In: Journal of Business Logistics 42 (2020) 4, pp. 388-405
Persistent link: https://www.econbiz.de/10012409710
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Everything Old is New Again : The Age of Consumer‐Centric Supply Chain Management
Esper, Terry L.; Castillo, Vincent E.; Ren, Kate; … - In: Journal of Business Logistics 41 (2021) 4, pp. 286-293
Persistent link: https://www.econbiz.de/10012537861
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A Challenge in Our Time : Issues of Race in Supply Chain Management
Esper, Terry L.; Goldsby, Thomas J.; Zinn, Walter - In: Journal of Business Logistics 41 (2020) 3, pp. 178-181
Persistent link: https://www.econbiz.de/10012409711