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~isPartOf:"Journal of Business Research"
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Journal of Business Research
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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International Journal of Bank Marketing
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Profit maximization through customer relationship marketing : measurement, prediction and implementation
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The journal of services marketing
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Determinants of relationship quality: An artificial neural network analysis
Bejou, David
;
Wray, Barry
;
Ingram, Thomas N.
- In:
Journal of Business Research
36
(
1996
)
2
,
pp. 137-143
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