Hales, Douglas N.; Kroes, James; Chen, Yuwen; Kang, … - In: Journal of Business Research 65 (2012) 4, pp. 570-578
Mindfulness is a concept that refers to the attentiveness and alertness of people to detail. When applied properly …, mindfulness improves the reliability of organizational processes, an important dimension to process quality. However, no study … measures the cost of implementing mindfulness, which is necessary for managers when allocating scarce resources among competing …