Purpose – The purpose of this paper is to identify the components of a knowledge management system that contribute to superior new product program performance. Design/methodology/approach – An extensive review of the academic and managerial literatures that deal with knowledge management's...

Purpose – Corporations and their leaders are coming under increasing pressure to achieve “sustainability.” Sustainable enterprises minimize harmful environmental impacts, are socially responsible, and create shareholder value. Design/methodology/approach – Using secondary data, we...

Purpose – This article develops a framework that helps clients and service providers make better decisions about whether and when to outsource, and on the appropriate type of outsourcing arrangement. Design/methodology/approach – The paper is conceptual in nature. Findings – Companies must...

Purpose – This article aims to propose a continuum of strategic engagement approaches to base‐of‐the‐pyramid (BOP) markets ranging from non‐profit and government aid to corporate social responsibility (CSR) programs and social entrepreneurship. A framework is presented to identify...