Sickness presence can have important individual and organizational consequences, such as health deterioration or productivity loss. Additional risks, such as negative customer reactions, may be particularly relevant in the service sector. Based on affective events theory and appraisal theories,...

Proactive behavior entails self-starting actions oriented toward change in the future. Other people’s perceptions of an employee’s proactive behavior are likely shaped by personal characteristics of the employee and related expectations. We hypothesized that the intersectionality of age,...