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Timothy Coombs, W.; Holladay, Sherry J. - In: Journal of Communication Management 11 (2007) 4, pp. 300-312

communication dynamic. Researchers have just begun to explore the role of affect in crisis communication by linking it to behavioral … can be used to lessen anger and to reduce the likelihood of the negative communication dynamic. Practical implications … likelihood of the negative communication dynamic. Originality/value – This paper provides novel insight into the role and value …

Persistent link: https://www.econbiz.de/10014850850

Strategic Communication & Values in Societal Dialogue

Romenti, Stefania - 2018

Cover -- Editorial advisory board -- Improving risk communication and public participation through mutual understanding … -- Reputation spillover: corporate crisesâ effects on country reputation -- Communication evaluation and measurement: connecting …

Persistent link: https://www.econbiz.de/10012680714

Reputation and ethical behaviour in a crisis: predicting survival

Watson, Tom - In: Journal of Communication Management 11 (2007) 4, pp. 371-384

on corporate communication and corporate governance. Design/methodology/approach – The current debate on reputation and … and other stakeholders, indifferent or aggressive performances by CEOs and lack of preparedness for crisis communication …

Persistent link: https://www.econbiz.de/10014850854

Living and breathing the brand: The role of internal communication

Harkness, James - In: Journal of Communication Management 4 (1999) 1, pp. 87-94

live and breathe the brand values. This paper focuses on how effective internal communication can ensure that people feel …

Persistent link: https://www.econbiz.de/10014851083

Negotiating culture in a global environment

Rankin Frost, Alison - In: Journal of Communication Management 4 (2000) 4, pp. 369-377

Culture is still an issue for organisations both internally and externally, and becoming increasingly complex as markets, customers and employees go ‘global’. Culture is a multidimensional concept: organisations need to negotiate their own corporate culture; the national cultures of the...

Persistent link: https://www.econbiz.de/10014851106

Developmental mentoring: Creating a healthy organisational culture

Hay, Julie - In: Journal of Communication Management 4 (2000) 4, pp. 378-384

communication processes within their organisation. …

Persistent link: https://www.econbiz.de/10014851107

Managing legal crises: Strategic communication in the court of public opinion

Fitzpatrick, Kathy - In: Journal of Communication Management 4 (2000) 4, pp. 385-394

Managing the adverse visibility associated with a high‐profile legal crisis is a challenge faced by an increasing number of public relations professionals. This paper offers guidelines for effectively managing a legal crisis outside the courtroom while the case is pending before a court of law.

Persistent link: https://www.econbiz.de/10014851108

Using the Internet to communicate with key audiences

Flynn, Greg - In: Journal of Communication Management 1 (1996) 2, pp. 200-204

The excitement surrounding the Internet should be counterbalanced by the realisation that ‘The Net’ can be less than effective as a medium to reach key audiences. This paper initially studies the appeal of the Internet over today's dominant forms of media — such as television — before...

Persistent link: https://www.econbiz.de/10014851118

PR, clientelism and economics: a comparison of southern Europe and Latin America

García, César - In: Journal of Communication Management 19 (2015) 2, pp. 133-149

Purpose – The purpose of this paper is to explore the relationship between clientelist relationships and economics in public relations practice in European Mediterranean countries and Latin America. It considers the cases of Greece, Italy, Portugal, Spain, Brazil, Chile, and Mexico....

Persistent link: https://www.econbiz.de/10014851203

Assessing the applicability of Hofstede’s cultural dimensions for Global 500 corporations’ Facebook profiles and content

Lo, Kevin D.; Waters, Richard D.; Christensen, Nicklas - In: Journal of Communication Management 21 (2017) 1, pp. 51-67

communication by focusing on the information provided through textual and visual messages. Findings The results paint a mixed …

Persistent link: https://www.econbiz.de/10014851221