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communication dynamic. Researchers have just begun to explore the role of affect in crisis communication by linking it to behavioral … can be used to lessen anger and to reduce the likelihood of the negative communication dynamic. Practical implications … likelihood of the negative communication dynamic. Originality/value – This paper provides novel insight into the role and value …
Persistent link: https://www.econbiz.de/10014850850
Cover -- Editorial advisory board -- Improving risk communication and public participation through mutual understanding … -- Reputation spillover: corporate crises’ effects on country reputation -- Communication evaluation and measurement: connecting …
Persistent link: https://www.econbiz.de/10012680714
on corporate communication and corporate governance. Design/methodology/approach – The current debate on reputation and … and other stakeholders, indifferent or aggressive performances by CEOs and lack of preparedness for crisis communication …
Persistent link: https://www.econbiz.de/10014850854
live and breathe the brand values. This paper focuses on how effective internal communication can ensure that people feel …
Persistent link: https://www.econbiz.de/10014851083
Culture is still an issue for organisations both internally and externally, and becoming increasingly complex as markets, customers and employees go ‘global’. Culture is a multidimensional concept: organisations need to negotiate their own corporate culture; the national cultures of the...
Persistent link: https://www.econbiz.de/10014851106
communication processes within their organisation.  …
Persistent link: https://www.econbiz.de/10014851107
Managing the adverse visibility associated with a high‐profile legal crisis is a challenge faced by an increasing number of public relations professionals. This paper offers guidelines for effectively managing a legal crisis outside the courtroom while the case is pending before a court of law.
Persistent link: https://www.econbiz.de/10014851108
The excitement surrounding the Internet should be counterbalanced by the realisation that ‘The Net’ can be less than effective as a medium to reach key audiences. This paper initially studies the appeal of the Internet over today's dominant forms of media — such as television — before...
Persistent link: https://www.econbiz.de/10014851118
Purpose – The purpose of this paper is to explore the relationship between clientelist relationships and economics in public relations practice in European Mediterranean countries and Latin America. It considers the cases of Greece, Italy, Portugal, Spain, Brazil, Chile, and Mexico....
Persistent link: https://www.econbiz.de/10014851203
communication by focusing on the information provided through textual and visual messages. Findings The results paint a mixed …
Persistent link: https://www.econbiz.de/10014851221