Product recall messages represent an essential communication tool in crisis situations. Their function is twofold: to …

demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design … external evaluations. The best practices in risk and crisis communication are then used to assess Red Cross's response efforts …. Findings – This study provides contextual support for the best practices in risk and crisis communication and demonstrates …

experienced by communication professionals in the Dutch public service in terms of integrating this approach. Design … difficult for communication professionals in the Dutch public service to maintain the strict separation between government …Purpose – In 2001, Dutch politician Jacques Wallage introduced the concept of “communication in the heart of policy …

organisations and to raise the standing of PR. With growing recessionary pressure and the threat of competition from other service …

Technology is rapidly changing the shape of internal communication, as increasingly more organisations make use of … organisations to invest heavily in technology, both in terms of time and money. Based on a recent study of electronic communication … investment and considers the implications for all aspects of an internal communication mix.  …

service a customer will receive from an organisation. If the organisation is to succeed, everyone working for the company must … live and breathe the brand values. This paper focuses on how effective internal communication can ensure that people feel …

communication processes within their organisation.  …