Ni, Lan; Wang, Qi; De la Flor, Maria - In: Journal of Communication Management 19 (2015) 2, pp. 167-183
Purpose – The purpose of this paper is to examine how individual-level intercultural communication competence (ICC …) represented by cultural empathy, open-mindedness, and flexibility predicts preferred use of symmetrical, two-way, conservation …. Findings – Results indicated that empathy, open-mindedness, and flexibility together significantly predicted the preferred use …